Warranty Information

Ashlyn offers a no quibble 90 day return to base warranty on all products sold unless specifically quoted differently (e.g. new equipment may be offered with manufacturers warranty).

In practical terms this means that if we supply any product under our standard warranty and

- It arrives Dead on Arrival (DOA) - Argent will pay for the product's return and repair/replace it at no extra charge to the customer.

- It arrives working, but develops a fault within the warranty period, the customer must return the faulty product at their expense and Ashlyn will repair/replace it.

The time taken to replace/repair the faulty product will vary with availability. A typical time is 5 working days from receipt of the faulty item. It should be remembered that we want customers to come back and purchase other equipment, so we try really hard to ensure that any faulty item under warranty is sorted out as soon as possible.